Essential principles to understand charges in ECOBICI
ECOBICI is a key piece in the mobility of Mexico City and offers countless benefits to those who make their transfers there. Since we know that many people already use this service and others are considering doing so, it is essential that they know all the details related to their collection system.
Plans and rates
ECOBICI is the cheapest mode of transportation in the city, costing less than $1.50 a day with an annual membership. In addition, it offers different plans that adapt to your needs, all with unlimited journeys of 45 minutes each:
● 1 day – $123
● 3 days – $245
● 7 days – $409
● 1 year – $545
All include VAT and can be purchased by credit or debit card (VISA or MASTERCARD).
Bank data
A bank data refers to the information related to a bank account, that is, account number, name of the owner, name of the bank and/or information of the associated card. It is important that you keep this information updated in your ECOBICI account, this way you will avoid delays in payments. We leave you the process to do it:
1. In the ECOBICI app, enter the upper left menu (where your profile photo is).
2. Click on “Edit profile” and then on “Payment method”.
3. Enter your current bank details and that’s it!
Annual renewal
For those who have an annual membership, it renews automatically. You will receive two notifications before payment:
● The first, 72 hours before.
● The second, 48 hours before.
If you do not want to renew, simply deactivate automatic payment from your account on our website. The remaining days of your annuity will not be affected.
Other considerations
● When you pay for your membership with HSBC cards, you get a 15% discount.
● Charges for excess usage are made on the 15th of each month.
● Automatic renewal only applies to annual memberships.
We hope that this information is useful for your experience with ECOBICI. If you have any questions or clarifications, please contact our service channels.